At Csek Creative we live to create. Our team thoroughly enjoys crafting stories, developing brands, and designing eye candy — and we’re looking for someone to help bring it all to life.
As a full-service agency, we do all things digital marketing, but we also hold firmly to the belief that print isn’t dead. Far from it, actually, which is why we recently upgraded our print shop. Flyers, mailers, brochures, magazines, signage, decals — you name it, we make it.
We are currently on the hunt for an experienced Print Production Coordinator for our new Kelowna print facility. The ideal candidate is self-motivated and organized with excellent communication skills and a passion for print. You derive great satisfaction from holding a quality, fresh-off-the-press product in your hands and making clients happy.
Also, we’re a team here. As the largest agency in the B.C. Interior with a staff of 35+, it’s important that you share our work ethic, beliefs, and mission to always offer something of value to our clients. While you’ll be taking care of business fairly independently in the print shop, you’ll still be working closely with the team to create a bangin’ finished product.
The position is full-time and is focused on successful project management and customer support for Csek Print and Signage. The successful candidate would have a minimum 2 years of relevant industry experience and/or related post-secondary education.
Who are you?
You are a strong team player and are comfortable working closely with the design and production team in order to provide support for accuracy and timely completion of all production materials
You understand all the print lingo – coated, uncoated, trim size, bleeds, cover stock, alupanel, coroplast, paper weight and so on
You are able to coordinate with vendors and suppliers when necessary
You are comfortable liaising with clients and the company
You will be able to attend meetings when required and partake in production scheduling
You are no stranger to gathering and collecting necessary information to develop job specifications pre-design phase
You are talented in project management and confident monitoring timelines and deadlines
You have a keen eye when it comes to Quality Assurance through conducting final checks of files before sending to clients, accurately exporting/packaging files and performing data entry functions for order entry and other tasks
You will use your customer service skills to receive and process routine customer orders, inquiries, and/or complaints
You will juggle many responsibilities such as customer satisfaction, account management and production coordination
Your tracking skills will be put to use as you will be tracking inventory levels and other duties as assigned
Print shop orders completed and distributed as required
Review and prepare documents, reports and other correspondence materials as assigned
Work with sales team, designers and clients to propose best option for print production
Complete detailed order entry, prepare sales order confirmations for clients and follow-up to confirm receipts
Work with clients to record and resolve any issues or changes to orders
Prepare and email supplier PO’s, confirming their receipt of PO’s and artwork
Follow-up for art proofs, pre-production samples as required for order and send to clients for approval
Create packing slips as required and confirm the order ship dates
Manage inventory for all stocks
Prepare and submit client reports as required
Coordinating inbound freight
Other duties, relevant to the position, shall be assigned as required
Other requirements for this position include:
Excellent written and verbal communication skills
Ability to manage simple and complex projects under tight deadlines
Ability to multi-task and move efficiently between different responsibilities
Ability to work cooperatively as a team member
Experience and proficiency in Word and Excel
Experience in printing industry EFI Fiery software is an asset
Strong customer service skills
Does this have you itching to work on awesome projects and get a little inky? If yes, we’d like to meet you!
If this sounds like the job for you, please forward your resume and cover letter to [email protected] and quote Print Production Coordinator in the subject line. We look forward to hearing from you!